Curtains4u take orders from Mainland UK, Scottish Highlands, Northern Ireland, Eire, the Isle of Wight and the Isle of Man and the Channel Islands. Our preferred couriers are DHL and Fastways, though if your order is coming to you directly from the suppliers, their courier may differ. We do our best to process all orders immediately. All Curtains4u orders for delivery to Mainland UK, Scottish Highlands, Northern Ireland, the Isle of Wight and the Isle of Man in excess of £50.00 total value are delivered free of charge. For orders below this value there is an additional charge of £7.99 to cover postage and packing. We also deliver to the Republic of Ireland but charge £14.99, although this is free if the order value exceeds £100. We now ship to the Channel Islands, though though we use Royal Mail rather than a courier. Like sending to the ROI, we charge £14.99 to ship to the Channel, this is free if the order value exceeds £100. We DO NOT ship to any other part of Europe or indeed the World.

Delivery times will vary from product to product but are usually 7-10 working days if in stock, although in many cases we deliver in 7 days or less, see the individual product information for more details. In the event of an alteration or made to measure item, please be aware that an extra few days may be required. Please remember to take the additional 1-2 days that our courier may take to deliver the parcel. Of course, goods are subject to availability.

All orders will be delivered through courier and must be signed for upon delivery. If you are unable to attend the delivery address at the time of delivery, you may wish to leave a note in the “Description” box during checkout from our site and we will endeavour to leave instructions with the courier, though we cannot guarantee that these will be heeded. These instructions could be, for example, to leave the parcel with a specific neighbour. Please be aware that upon delivery a signature is required. If our courier tries to deliver your package while you are out, and no other instructions are given, a card will be left giving details of your local collection point. You can contact this collection point to arrange a new convenient delivery time or call and collect the goods yourself.

If you have any queries regarding your order or have experienced any delays please e-mail us at sales@curtain4u.co.uk or call us on 01902 399764.

Curtains4u will not be liable for any consequential loss due to a late or failed delivery.